Privacy policy

ServiceMAN (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, call our service, or book a service request.

1.0 - INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information

Full name
Phone number
Email address
Service address
Service type and issue details
Appointment preferences
Call recordings (for quality and training purposes)

Automatically Collected Information

IP address
Device type and browser
Pages visited and interactions
Date and time of access

2.0 - How We Use Your Information

We use your information to:

Schedule and manage service requests
Refer independent contractors to you
Contact you by phone, text, or email regarding your request
Improve customer service and website functionality
Comply with legal and operational requirements

3.0 - Sharing of Information

ServiceMAN may share your information only as necessary to provide services, including:

Sharing relevant details with independent contractors to fulfill your service request
Payment processors to complete transactions
Service providers supporting our operations

We do not sell or rent your personal information.

4.0 - Independent Contractors

Customer understands that contractors are independent third parties. Once information is shared with a contractor, their use of your information is governed by their own privacy practices. ServiceMAN is not responsible for contractor data handling.

5.0 - Payment Information

ServiceMAN processes payments securely through third-party payment processors. We do not store full credit card numbers on our servers.

6.0 - Cookies & Tracking Technologies

We may use cookies and similar technologies to:

Improve website performance
Analyze usage patterns
Enhance user experience

You may disable cookies in your browser settings, though some features may not function properly.

7.0 - Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can be guaranteed 100% secure.

8.0 - Your Rights & Choices

You may:

Request access to your personal information
Request corrections or deletion where legally permitted
Opt out of marketing communications at any time

To make a request, contact us using the information below.

9.0 - Children’s Privacy

ServiceMAN does not knowingly collect information from individuals under the age of 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy, contact:

ServiceMAN
817-532-4700
ask for Customer Service
https://ServiceManUSA.com
info@servicemanusa.com